![]() If you recently created your Gmail account or changed its password, allow up to an hour to try the new password. Once your login information is recovered, please use that information to unlock the handset using initial steps above.Follow the steps in that guide to recover your Gmail login information.From the Gmail login page click on the "Can't access your account?".If you forgot or are unsure about your Google password, but you know your Gmail login or Google account name, you can have Gmail send you a password change request link to your other email address through your computer, by following the steps below: You can skip entering a new security lock. You will be prompted to sign in using your Google/Gmail account and then to create a new screen unlock. Press OK or wait for 30 seconds before attempting again.Īfter you press OK, the lock will come back again with a button on bottom right that states Forgot pattern. If you fail to draw the correct unlock pattern or enter the correct pin on the screen after five attempts, the phone will prompt you to wait for 30 seconds before you can try again. You will need to try entering a pattern or PIN at least five times. Note: If you have previously added your device to your Motorola account you can reset your device from out site, visit If you forgot the pattern or your PIN is not working, the handset will allow you to log-in with the Gmail information you programmed into the handset during setup. Unlocking your device if you forgot your PIN or pattern If you are using facial recognition and do not want the " slide to unlock" to appear, set the " Automatic lock" timer to " 5 seconds" To adjust the " Sleep" setting go to Settings > Display > Sleep > Select desired time frame To adjust the "Automatically lock" timer go to Settings > Security & Screen Lock > Automatically lock > Select desired time frame. Note: The Automatic lock option will only show after a screen lock option (other than Slide) has been set. This " Automatic lock" timer begins after the " Sleep" timer expires and you will be asked to enter personally recognizable data like pin, pattern, password or the face unlock when the display is powered on. The second timer called the " Automatic lock" timer turns on security features like pin, pattern, password or face unlock and protects the device from unknown users. You can turn the display on and swipe to unlock. The first timer is the " Sleep" timer which turns off the device display to extend battery life. This is the most secure option, as long as you create a strong password.Ĭlick here to learn about online protection options available from Motorola. Password - requires four or more letters or numbers. ![]() Pattern - lets you draw a simple pattern with your finger to unlock the phone.Note: This option is less secure than a pattern, PIN or password. Face Unlock - lets you unlock your phone by looking at it.Slide - provides no protection, but lets you get to the Home screen quickly.None - No screen lock options will be set on your device.To access your lock options, touch Apps > Settings > Security & Screen Lock Your device now has several different lock options available. What security and screen lock options are available on my device? Leave a comment below if you are facing any problem at any step.Due to website maintenance this weekend, you may be unable to check repair status or register a device. I hope you like this cool method and share it with others. Also, mobile will be an extra security key for your windows PC. The method is really cool and effective that will protect your computer from being accessed by any unauthorized person. Your computer is protected with your Bluetooth-enabled mobile, and your PC will be only accessible in the presence of you and your mobile that you paired. But don’t forget to install the unlock procedure. You can set all the settings according to your wish. You need to configure the “ Install Unlock” too. Now in the Configure dialog box, click on the Install button after setting all the fields according to your wish, e.g., tick on Lock when a device goes out of range, etc. Now pair your device with your computer by right-clicking on the Bluetooth icon tray and then selecting Add a Bluetooth device. Now a configure screen will get displayed like shown below.
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